Road signs of the Children's Hospital towards a better performance
Introducing Lean thinking at Children’s University Hospital Latvia and BEA member since 2016. Lean Six Sigma Black Belt since 2017.
Road signs of the Children’s Hospital towards a better performance
Constant patient experience measurements, the recording and analysis system of patient safety cases, suggestion management – these are but a few road signs on the map of strategic goals and performance indicators that help to assess the potential for improvement and make an efficient use of the available resources.
Time: 30 min.